DTAC, or Total Access Communication Public Company Limited, is a prominent telecommunications operator in Thailand, providing wireless connectivity services to millions of customers. Established in August 1989 by the Bencharongkul family, the company is headquartered in Bangkok and is publicly traded on the Stock Exchange of Thailand. As of March 2023, DTAC was acquired by True Corporation Public Company Limited and employs around 4,000 people, generating annual revenue of $1.5 billion. DTAC offers a wide range of wireless telecommunications services, including mobile connectivity with 5G, 4G, 3G, and 2G options, as well as voice services and high-speed internet across various frequency bands. The company also provides business solutions such as IoT, cloud services, and networking tailored for enterprises. Additionally, DTAC sells mobile devices, SIM cards, and offers various supplementary services. With a focus on both individual consumers and businesses, DTAC aims to enhance digital transformation and connectivity in Thailand.
ESG Score
46
C
NGO Partners
0
PrideShow Pink Economy Compliance Assessment
46
of 100
🏳️🌈 LGBTQ+ Policy
Non-discrimination policies, benefits equality, Pride support
85
A+
Weight: 30%
🔗 Supply Chain Diversity
LGBTQ+-owned supplier inclusion, procurement equity
0
D
Weight: 25%
🤝 Community Investment
NGO partnerships, CSR programs, community grants
0
D
Weight: 25%
📊 Reporting Transparency
GRI alignment, public DEI disclosures, SEC 56-1
100
A+
Weight: 20%
How this is computed: a weighted average of 4 sub-scores. LGBTQ+ Policy carries the highest weight (30%) as the most direct signal of inclusion intent; Supply Chain Diversity and Community Investment (25% each) reflect ecosystem reach; Reporting Transparency (20%) rewards GRI / SEC 56-1 / international framework adoption.
How dtac is showing up for Thailand's LGBTQ+ community
Inclusion Dividend
Not yet enrolled
Creator pipeline
—
no creator pipeline yet
Audit history
Thai SEC 56-1 (2024)
Thailand presence
Single market presence
🏳️🌈 For LGBTQ+ employees
Strong non-discrimination policies and benefits equity. This company demonstrates inclusive practices for LGBTQ+ staff.
🤝 For NGO partners
No current NGO partnerships on record. This represents an opportunity for NGOs to propose partnership and training programmes.
📈 For investors
This company has room for ESG improvement. Growing investor scrutiny of DEI metrics makes this both a risk and an opportunity for value creation.
Passadapon Kiatisareegul
Sales And Marketing Specialist
DTAC mobile carrier (now part of True Corporation post-merger 2023) — published Pride campaign 'It's All About Love' 2018-2022; same-sex partner welfare benefits extended via True Corporation framework following Thailand Marriage Equality Act 2024; Telenor Group inheritance prior to merger included Telenor's documented LGBTQ+ workplace inclusion policy
Equal-opportunity employment policy covering sexual orientation and gender identity per DTAC 56-1 ONE REPORT
Same-sex partner welfare benefits extended to employees following Thailand Marriage Equality Act 2024
DTAC publishes GRI Standards-aligned annual sustainability report covering ESG and inclusion KPIs
Anti-harassment grievance mechanism with explicit LGBTQ+ inclusion per DTAC Code of Conduct
📈 For Institutional Investors
Silver-tier ESG profile (46/100, C) with documented LGBTQ+ inclusion baseline. GRI / SEC 56-1 disclosure pathway in place. Institutional engagement strengthens the trajectory.
🌈 For NGO Partners
Early-stage community programme. NGOs offering Pride-aligned policy advisory, training modules, or CBaaS certification can help dtac accelerate its community-investment pillar — a direct path to a higher SET 56-1 social score.
🛍️ For SME Suppliers
Supplier-diversity programme not yet formalised. dtac's procurement teams are reachable through PrideShow when the company is ready to register LGBTBE-certified vendors.
Reach dtac's ESG, DEI, and partnerships teams through PrideShow — Thailand's Pink Economy platform. Whether you're an NGO seeking corporate backing, an SME on the supplier path, or another PLC exploring co-sponsorship, start the conversation here.
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