

Robinson Thailand's largest department store brand with 49 locations nationwide "As of 2019, Robinson Department Store operates 49 stores nationwide, including 11 in Bangkok Metropolitan and the surrounding areas. 38 of which sits in its own Lifestyle Center, providing a great place for shopping and living in the far-reaching community it serves as we further our expansion to be closer to all our customers." Robinson launched the Bangkok flagship store on Rama 9 in 2011 and currently operating in 2 concepts, as Department Stores and Lifestyle Centers; the mall format initiated to expand into provinces nationwide. Allowing us to be the center of our customer's life, providing them with a fun, modern, and safe environment to enjoy themselves; making us stand out in a class of our own. We guarantee to be the ultimate shopping venue where their happiness will soar once they step into the warm, friendly and welcoming environment; greeted by our helpful staff. Robinson Department Store aim to create an unforgettable shopping experience for everyone by providing complete range of products and services which our customers will love and trust under the concept of "Robinson: Making retail more than just shopping". We also enhanced the theme of Robinson Lifestyle as "Eat-Shop-Play" to cement the position of the mall as the Center of Community. In addition, we introduced new ways to serve our customer's every need such as Robinson Online Shopping, enhancing the online shopping experience with "Click and Collect" and "Chat and Shop". Our aim is to bring aspiration to our customers through products, services, and accessibility so they can live better and easier lives. Robinson Department Store - www.robinson.co.th
ESG Score
46
C
NGO Partners
0
PrideShow Pink Economy Compliance Assessment
46
of 100
🏳️🌈 LGBTQ+ Policy
Non-discrimination policies, benefits equality, Pride support
85
A+
Weight: 30%
🔗 Supply Chain Diversity
LGBTQ+-owned supplier inclusion, procurement equity
0
D
Weight: 25%
🤝 Community Investment
NGO partnerships, CSR programs, community grants
0
D
Weight: 25%
📊 Reporting Transparency
GRI alignment, public DEI disclosures, SEC 56-1
100
A+
Weight: 20%
How this is computed: a weighted average of 4 sub-scores. LGBTQ+ Policy carries the highest weight (30%) as the most direct signal of inclusion intent; Supply Chain Diversity and Community Investment (25% each) reflect ecosystem reach; Reporting Transparency (20%) rewards GRI / SEC 56-1 / international framework adoption.
How Robinson Department Store PCL (ROBINS) is showing up for Thailand's LGBTQ+ community
Inclusion Dividend
Not yet enrolled
Creator pipeline
—
no creator pipeline yet
Audit history
Thai SEC 56-1 (2024)
Thailand presence
Single market presence
🏳️🌈 For LGBTQ+ employees
Strong non-discrimination policies and benefits equity. This company demonstrates inclusive practices for LGBTQ+ staff.
🤝 For NGO partners
No current NGO partnerships on record. This represents an opportunity for NGOs to propose partnership and training programmes.
📈 For investors
This company has room for ESG improvement. Growing investor scrutiny of DEI metrics makes this both a risk and an opportunity for value creation.
Kavisara Saelim
Marketing Manager
ManagerRobinson Department Store subsidiary of Central Group — Central Group LGBTQ+ inclusion programs include Pride Month department-store campaigns, drag-talent collaborations, and same-sex couple gift-registry products post-Marriage Equality Act 2024
Equal-opportunity employment policy covering sexual orientation and gender identity per Robinson Department Store 56-1 ONE REPORT
Same-sex partner welfare benefits extended to employees following Thailand Marriage Equality Act 2024
Robinson Department Store publishes GRI Standards-aligned annual sustainability report covering ESG and inclusion KPIs
Anti-harassment grievance mechanism with explicit LGBTQ+ inclusion per Robinson Department Store Code of Conduct
📈 For Institutional Investors
Silver-tier ESG profile (46/100, C) with documented LGBTQ+ inclusion baseline. GRI / SEC 56-1 disclosure pathway in place. Institutional engagement strengthens the trajectory.
🌈 For NGO Partners
Early-stage community programme. NGOs offering Pride-aligned policy advisory, training modules, or CBaaS certification can help Robinson Department Store PCL (ROBINS) accelerate its community-investment pillar — a direct path to a higher SET 56-1 social score.
🛍️ For SME Suppliers
Supplier-diversity programme not yet formalised. Robinson Department Store PCL (ROBINS)'s procurement teams are reachable through PrideShow when the company is ready to register LGBTBE-certified vendors.
Reach Robinson Department Store PCL (ROBINS)'s ESG, DEI, and partnerships teams through PrideShow — Thailand's Pink Economy platform. Whether you're an NGO seeking corporate backing, an SME on the supplier path, or another PLC exploring co-sponsorship, start the conversation here.
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